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Http://www.thecurtisgroup.com/support-front-office/index.html

Recepcionista Call Handling-Receptionist answers calls with personalized greeting and makes non-managed transfers (no introduction to the screening). His Receptionist can respond to frequently asked questions, give instructions and provide basic information from the company.

Message Filter-Each call is filtered, greeted with a message of welcome custom, and then promptly answered by a live Receptionist, as if you were in your location. Chamadores that do not need to speak with your Receptionist can check its spread and reach you directly.



  

Multi-line-Our system of high technology, corporate-style phone system can handle multiple simultaneous calls. It is the last backup! No busy signals, frustrating call-waiting beeped, or going directly to the voice. Each customer can speak to a live person! All you need is your phone number available, as well as an additional line to get to you. None of the infrastructure or capital additional costs!

Call Routing-You can have your route Receptionist all calls to anyone, anywhere. This routing is flexible and can be based on your schedule-week, after time, travel, etc. Requires 24 hours notice of changes.

Custom Call Tree-Provide callers with an interactive menu to help them quickly connect to the department or the person you are trying to reach. Example: "For Sales, please press 1, for the Customer Service, please press 2…"

"Zero-out" feature-If callers need to reach a live CallNet Receptionist at any time during a welcome message recorded, they simply press zero. The Receptionist will answer your call immediately, in accordance with their instructions as if they are their employees.

"Follow me" option-Incoming calls are routed to a number of their choice, as their home, office or mobile. If you are unavailable in the first paragraph, calls are automatically directed to its second paragraph. Chamadores only dial a number to reach you. Requires a voicemail box FOS.

Conference Calling-Host inbound conference calls for up to 15 phone lines through its Receptionist. Company conference bridge numbers are also available.

Scrap-Customize your own voice box. You can be notified when they receive new voice messages, listen to them on the Internet, and forward them to anyone as an e-mail. 3 voicemail boxes are included (more may be added).

Unified Messaging-A place to check your voice mail and faxes through your Web browser available. No special software is needed! View faxes and listen to the voice on the Internet from anywhere, anytime!